Total Station Express Repair Service 48 Hour Priority Turnaround for Urgent Survey Instrument Breakdown

Express Service Benefits

• 48-Hour Turnaround Commitment — Most repairs completed and shipped within 48 working hours of instrument receipt at our facility
• Dedicated Technician — A senior repair technician is assigned exclusively to your instrument from intake to completion, ensuring focused attention
• Jump-to-Front Priority — Express service instruments bypass the standard repair queue, beginning diagnostics within 2 hours of arrival
• Pre-Stocked Parts — We maintain an inventory of high-failure-rate components (power boards, display panels, keyboards, EDM diodes, connectors) for popular models to avoid parts delays
• Real-Time Updates — You receive SMS/email status updates at each stage: received → diagnosed → repairing → testing → shipped
• Express Return Shipping — Instrument shipped back via priority courier (DHL/FedEx Express) at no additional shipping charge
• Full Calibration Included — Despite the accelerated timeline, every express repair includes complete calibration verification and certificate
• 4-Hour Honesty Rule — If we determine the repair cannot be completed within 48 hours (e.g., rare part needed), we notify you within 4 hours of receipt with options